Shipping Policy
Thank you for choosing Eden Shrooms! We aim to provide you with a seamless shopping experience, including prompt shipping and delivery of your orders. Please review the following shipping policy for details on our shipping procedures:
Order Processing Time:
Retail Orders: Retail orders are typically processed and shipped within 1 business day of purchase, excluding weekends and holidays. Orders placed after 2:00 PM (EST) will be processed on the following business day.
Wholesale Orders: Wholesale orders require additional processing time. They are typically processed and shipped within 2 business days of purchase, excluding weekends and holidays. Orders placed after 2:00 PM (EST) will be processed on the following business day.
Shipping Methods:
We offer various shipping methods to accommodate your needs, including standard and expedited shipping options. The available shipping methods will be displayed during the checkout process.
Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and estimated delivery date.
Shipping Restrictions:
At this time, we only offer shipping within the USA, except CA, ID, and GA. We do not ship to APO/FPO addresses.
International Shipping:
We do not offer international shipping at this time.
Delivery Estimates:
While we strive to meet estimated delivery dates, please understand that unforeseen circumstances such as weather delays or carrier issues may affect delivery times. We appreciate your patience and understanding in such situations.
Order Modifications and Cancellations:
Once an order has been placed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.
Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged in transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure your satisfaction.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at support@edenshrooms.com
By placing an order with Eden Shrooms, you agree to adhere to the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you!